Q&A with Karen “5 Star Service” Casey

Q: Professional Insights:
A: I enjoy the officer manager side as the staff is very important to me and I like to think I provide a balance. On the client service manager side I LOVE to achieve 5 star reviews, both by getting them the deal they want and getting them through the actual process.
Q: 3 Words that describe you:
A: Integrity. Hard Work. Compassion.
Q: Things that make you smile:
A: Family – Will ALWAYS be my number one priority both immediate and extended.
Seeing relief in someone’s eyes when I can make a bad situation better. Helping someone achieve their dreams. I have worked with entrepreneurs most of my life. Watching an employee reach their full potential. Wine / Chocolate.
Q: If you could be on the cover of any magazine, which one and what would the headline read?
A: Magazine would be “Alice in Wonderland” because I am constantly amazed by what people are capable of doing and the overall decency of Most (if not all) people; my Headline would be “You can not make this up!”
Q: Fairly useless but unique skill or trick?
A: I once won a fencing competition.
Q: Most interesting and fairly useless fact you’ve heard about anything?
A: The sandwich is named after the Earl of Sandwich who refused to sit for or dress for lunches, so he threw his food on a loaf bread and went hunting instead.
Q: Goofy and guilty pleasure of yours?
A: Classic and newer Cheesy Christmas movies.. the cheesier the better.
Q: Favorite quote? Why?
A: “Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that” – Martin Luther L. King. Why? I abhor prejudice or judgment in anyway so this quote speaks to me.
Q: Favorite food? Why?
A: Pasta, because YUM.
Q: Favorite book? Why?
A: To Kill a Mockingbird. Because I have seen this type of behavior first hand.
Q: Favorite movie? Why?
A: I cannot pick one it would be impossible! Depending on mood, and the type of escape I am thinking about.